Frequently Asked Questions
How Do I Know If My Order Has Been Placed Successfully?
You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been despatched and we will give you the tracking ID to follow up your shipment.
How Do I Know When My Order Will Arrive?
Once you're at checkout you'll have an ETA for each of the products you order. The ETA may differ between products depending on where they're located and the shipping method you've selected.
How Do I Exchange Or Return Items?
If your item has all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 7-days return period, please ship it back. Once we receive your return, we will send you an email to confirm that we’ve received it. If there's no exception with your return is faced your request will be processed within 7working days. Check full details about Returns and refunds HERE
Sale items are not returnable (for exchange or refund).
Something I Purchased Is Now In Sale, Can I Receive A Price Adjustment?
Unfortunately, due to the overall high demand for merchandise and availability issues, we do not currently allow for price adjustments.
Do You Ship Internationally?
We ship all over the world, most countries are free shipping however there are some exclusions. Please click HERE for rates.