FAQ’s

Most frequently asked questions

Orders & Shipping

You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been dispatched and we will give you the tracking ID to follow up your shipment.

Once you’re at checkout you’ll have an ETA for each of the products you order.

The ETA may differ between products depending on where they’re located and the shipping method you’ve selected.

If your item has all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 7days return period please ship it back. Once we receive your return, we will send you an email to confirm that we’ve received it. If no exception with your return is faced your request will be processed within 7 working days.

Sale items are not returnable (for exchange or refund).

Unfortunately, due to the overall high demand for merchandise and availability issues, we do not currently allow for price adjustments.

We ship all over the world, most countries are free shipping however there are some exclusions. Please click here for rates.

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